ZAYED

International Airport, Abu Dhabi (AUH) Services

(UTC/GMT +4 Hours​)

Discover and access premium airport services at Zayed International Airport — from meet & assist to lounges, fast track, and more.

Zayed International Airport is one of the Middle East’s most advanced airports, offering a premium travel experience with a strong focus on efficiency, comfort, and hospitality.

From personalized meet & assist services and fast-track immigration to luxury lounges and wellness facilities, AUH provides travellers with a seamless journey across arrivals, departures, and transit experiences.

SERVICES AT AUH

Premium airport assistance and seamless travel support at DXB

Available via TravelCart

Meet & Assist & Fast Track Services

AUH offers premium airport assistance services designed to streamline the passenger journey.

1. Salam Meet & Greet — Personalized airport assistance for arrivals, departures, and transit passengers
2. Fast-track immigration and security clearance
3. Baggage assistance and porter support
4. Escort through airport formalities and boarding procedures
5. VIP and private terminal services through premium operators

Lounges & Relaxation

AUH offers a wide range of lounges catering to both premium and pay-per-use travellers.

1. Etihad Business Class Lounge
2. Etihad First Class Lounge & Spa
3. Pearl Lounge
4. Diamond Lounge - Zayed International Airport
5. Yas Island lounge

Many lounges include:

1. Dining options
2. Wi-Fi
3. Quiet seating areas
4. Shower facilities
5. Business amenities

Sleep & Transit Facilities

For travellers with long layovers or overnight connections:

1. AUHotel – Zayed International Airport-Onwards Boarding Pass Required — Airside transit hotel offering short-stay accommodation within the terminal
2. Lounge shower and relaxation facilities available across selected lounges

Convenience & Travel Services

AUH provides a range of services designed to improve convenience and efficiency throughout the journey.

1. Currency exchange and banking services
2. Free Wi-Fi across the airport
3. Duty-free shopping and dining outlets
4. Porter and baggage support services
5. Car rental and chauffeur transfer options to and from AbuDhabi airport
6. Medical and pharmacy facilities

Special Assistance

AUH offers dedicated services for passengers requiring additional support.

1. Wheelchair services - Usually arranged by airlines on behalf of their passengers
2. Priority support for passengers with reduced mobility
3. Family assistance services
4. Dedicated airport staff support throughout the journey

VIP & Private Aviation

Premium travellers can access the Diamond Lounge at Zayed International Airport

1. VIP terminal services - Private Terminal
2. Tarmac transfer in a chauffeured car to and from aircraft to the Private Terminal
3. Private lounge experiences
4. Concierge assistance
5. Chauffeur coordination and premium transfers